This website is operated by Dixon Publishing.
Dixon Publishing are completely dedicated to your total satisfaction. If you have any suggestions or comments please contact us.
Tel: 01772 686653
Website & Shop
Making A Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on “Order” and you will be asked for a few details that we need to be able to satisfy the order. We accept credit card payment via Paypal. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. Your order will be processed immediately payment has been cleared.
Shipping And Handling
UK deliveries will be despatched First-class via Royal Mail within 2 working days (If Express delivery is required, you must select this option at checkout).
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
All orders are VAT free and you should click the exempt button to reduce VAT to zero.
Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
We guarantee your complete satisfaction. All of our products come with a 7 day no quibble guarantee.
Claims for damage/shortage must be reported within 7 days of delivery. If you are dissatisfied with your order, goods must be returned within 7 days of receipt.
You have 7 days to return the goods if you want to cancel the order, exchange the item or receive a refund.
How to cancel your order, or return or exchange a product
Contact us to let us know that you wish to cancel your order, or return or exchange a product by:
2. If already received, package the item up and send it back to us within 7 days (UK) or 14 days (overseas) letting us know that you want to cancel your order and return the product (we recommend you use a signed-for delivery service with proof of postage). Please note that you will have to bear the direct cost of returning the product.
3. We will process the refund directly to your payment card, in no more than 14 days after the day the product is received. Please note that you are liable for any diminished value of the product resulting from the handling of the product in any way other than what is necessary to establish the nature, characteristics and functioning of the product while you are responsible for it (this includes, in the context of a return, when the product is in transit back to us). The item must be in a suitable condition for resale to receive a full refund. Upon receipt of any damaged items, we will inspect the item and send a replacement accordingly. If you have any further questions, please get in touch with us at email@example.com
Dixon Publishing do not disclose buyers’ information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option.
Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes